Not sure where to start with social media marketing? This guide walks you through everything from choosing platforms to building a strategy that sticks.
Marketers, social media is where your audience already hangs out â and it’s one of the best ways to connect with over 5 billion of them in a real, meaningful way.
And itâs not just about staying in touch. Social platforms have become powerful discovery engines. A growing number of people actively use TikTok, Instagram, YouTube, Facebook, and others to research products, read reviews, and decide what to buy next. In fact, 63% of Gen Z and 49% of millennials say social media ads or recommendations influence their purchasing decisions.
In other words: your audience isnât just scrolling. Theyâre searching, evaluating, and acting, so itâs well worth your businessâs time to meet these potential customers on their social channels of choice.Â
In this guide, we’ll walk you through some of the most popular social networks for marketing (including what we’ve learned from analyzing millions of posts through Buffer), plus how to build a social media marketing strategy that actually works for you. Youâll also find some resources that take a deep dive into particular areas of this increasingly important marketing arena.
Key takeaways
Definition: Social media marketing involves connecting with audiences to build brands, drive traffic, and increase sales through content, engagement, and ads.Strategic approach: Success requires a cyclical 7-step strategy: setting SMART goals, defining the audience, establishing content pillars, choosing platforms, calendaring, analyzing, and evaluating.Platform selection: Focus on the platforms where your target audience is most active, rather than spreading resources too thin across all networks.Engagement is critical: Modern SMM has evolved from simple broadcasting to meaningful two-way engagement and social listening.
Jump to a section:
What is social media marketing?
The evolution of social media marketing and management
Quick-start guide to major social media platforms
Facebook
Instagram
YouTube
TikTok
Pinterest
X (formerly Twitter)
LinkedIn
Threads
Bluesky and Mastodon
Social media marketing strategy
Social media listening and engagement
Social media advertising
8 social media marketing tips from the experts
Social media marketing resources
FAQ about social media marketing
What is social media marketing?
Social media marketing (SMM) is the use of social media platforms to connect with your audience to build your brand, increase sales, drive website traffic, and more. This involves publishing high-quality content on your social media profiles, listening to and engaging your followers, analyzing your results, and running social media advertisements.Â
You’ve got plenty of platforms to choose from, and just as many tools to help you manage it all without losing your mind. Weâll unpack all of these things in this guide.
The evolution of social media marketing and management
Back in the early days, brands treated social media like digital billboards â just another place to shout their message and hope people clicked through to buy something.
But social media has become increasingly crowded, and users have become more selective and savvy. Today, simply showing up is no longer enough. To stand out, you need to create stuff people actually care about. And, more importantly, talk with them, not at them.
The good news is that as platforms have evolved, so have the tools and tactics that make social media marketing easier and more rewarding, too.
Along with posting, social media management also involves:
Social listening and engagement: Monitoring social media conversations and responding to relevant mentions.Analytics and reporting: Analyzing reach, engagement, sales, and more on social media with an analytics tool.Paid social: Reaching a specific audience at scale with highly targeted social media ads.
Together, these pieces make up what we think of as modern social media management. Bonus: they’re all things Buffer can help you with.
Quick-start guide to major social media platformsÂ
Platform
Monthly active users (MAU)
Dominant age group
Top content formatÂ
3.07B
25â34
Image
3B
18â34Â
Carousel
YouTube
2.6B
25â34
Video
TikTok
1.9B
18â24
Video
578M
18â34
Video
X (Twitter)
557M
18â34
Text
350â450M (est.)
25â34
Carousel
Threads
400M
25â34
Video
Bluesky
5.2M
18â24
Video
Mastodon
1M
25â34
Text
There are so many platforms out there. We’ve rounded up over 20 in our guide to the top social media sites â but don’t let that overwhelm you.
One of the most important things to know about social media marketing is that you don’t need to be everywhere. In fact, we’d recommend picking just a few platforms to focus on (we’ll get into how to choose in a bit).
When you’re deciding which platforms to use, the biggest question to ask yourself is: where does my audience actually spend their time? Hereâs a high-level explainer, plus a breakdown of the demographics of the most popular social media marketing platforms to guide you:
Monthly active users: 3.07 billionBreakdown by gender: 43% women, 57% menDominant age group: 25â34 years79% of organizations use it for social media marketing
Facebook is still the biggest social network out there, with over 3 billion people logging in at least once a month. For perspective: That’s more than a third of the world’s population.
You can post pretty much any content format on Facebook, including links, text, images, and videos. We analyzed over 15 million posts and found that images get the most engagement on the platform (but only just!). Youâll see from the graph, however, that images, videos, and text posts are all clustered within one percentage point of each other.
Our data also shows that the best time to post on Facebook is generally early to mid-morning on weekdays.
Wednesday and Thursday are the best days of the week to share content on the social media platform.
Facebook (owned by Meta) also has some really useful tools built in, like Metaâs Business Suite and Facebook Ads Manager, which can help you schedule posts and run ads.
đ Deep dive: Understanding the Facebook Algorithm
â« Level up: How to Get More Followers on Facebook
Monthly active users: 3 billionBreakdown by gender: 47% women, 53% menDominant age group: 18â34 years86% of organizations use it for social media marketing
Instagram is all about visuals. You can share photos, carousels (multi-photo posts), stories, reels, and live videos.
Our latest research revealed that carousels are the best content to post on the platform for engagement.
You may be surprised: surely reels reign supreme? Interestingly, the data above measured engagement, not reach. Essentially, reels and carousels serve different goals on Instagram:Â
Reels are great for reach and discoverability thanks to distribution on the explore page and reels tabCarousels tend to drive deeper engagement by keeping people interacting with your content longer
We also uncovered that the best time to post on Instagram for engagement is weekday evenings between 6 p.m.â11 p.m.
Midweek posts on Instagram see solid engagement, with Wednesdays topping the stats.Â
Also owned by Meta, Instagram plays well with Facebook for crossposting content and ads. Youâll also be able to access Metaâs Business Suite and Ads Manager with your Instagram account.
đ Deep dive: How the Instagram Algorithm Works
â« Level up: How to Get More Followers on Instagram
YouTube
Monthly active users: 2.6 billionBreakdown by gender: 46% women, 54% menDominant age group: 25â34 years58% of organizations use it for social media marketing
YouTube was the OG video platform, and it’s still going strong. For years, YouTube was all about landscape videos, but they’ve since jumped on the short-form video trend and introduced portrait short-form videos up to 60 seconds, called YouTube Shorts.
It makes sense to differentiate between long-form videos and YouTube Shorts when we look at the best time to post on YouTube, since each type performs a different function and attracts different audiences at different times.Â
As you can see from the heatmaps below, the best time to post long-form videos is Sunday at 10 a.m. (by a long shot); whereas the best time to post YouTube Shorts is Friday afternoon and evening.Â
When it comes to the best days of the week to post on YouTube, the same pattern applies: Sundays for long-form videos; Fridays for YouTube Shorts.Â
YouTube also offers shopping tools like YouTube Shopping (only for certain users) plus YouTube Ads, allowing you to advertise before and during other YouTube videos.
đ Deep dive: Understanding the YouTube Algorithm
â« Level up: How to Get More Subscribers on YouTube
TikTok
Monthly active users: 1.9 billionBreakdown by gender: 44% women, 56% menDominant age group: 18â24 years43% of organizations use it for social media marketing
On TikTok, you can create videos anywhere from 15 seconds to 60 minutes long, and there are tons of filters, AI effects, sounds, and music to play with. It makes creating content fun and accessible, even if you donât have mad editing skills. The social media platform also introduced stories and carousel-style photo posts.
But there are no surprises when it comes to the best content format to post on TikTok: on a video-first platform, video still performs best.Â
Buffer data revealed that the best time to post on TikTok is Sunday at 9 a.m., followed by Monday at 1 p.m., and Sunday at 1 p.m. Generally speaking, views tend to pick up in the evening hours, which makes sense considering the entertainment value of most TikTok content.Â
Unlike many other social platforms, which tend to see more engagement during the week, the best day of the week to post on TikTok is Saturday. Monday comes in second place, followed closely by Sunday.
TikTok offers a powerful ads platform with formats like in-feed ads, Topview, and Spark ads, helping you reach new audiences and boost high-performing content directly within the app.
đ Deep dive: Understanding the TikTok Algorithm
â« Level up: How to Get More Followers on TikTok
Monthly active users: 578 millionBreakdown by gender: 70% women, 23% menDominant age group: 18â34 years10% of organizations use it for social media marketing
Pinterest is a bit of a hidden gem. Itâs part social platform, part visual search engine, and itâs where people go to discover ideas, plan projects, and find brands they love. Think of it as a digital pinboard: users save images and videos (called pins) to curated boards, whether theyâre dreaming up a new recipe, redesigning a space, or researching products.Â
With nearly 600 million users (and over a third actively looking for brands), Pinterest offers a powerful, often overlooked way to get your content discovered and send traffic your way.Â
Interestingly, our data found that video posts on Pinterest get 83% higher engagement than images. So if you’re using Pinterest primarily as a visual catalog, it might be worth testing a few video pins and seeing how they perform with your audience.Â
Pinterest also has built-in advertising tools, including promoted pins and shopping ads, making it easy to get your content discovered by users actively searching for ideas and products.
đ Deep dive: Pinterest Marketing StrategyÂ
â« Level up: How to Get More Followers on Pinterest
X (formerly Twitter)
Monthly active users: 557 millionBreakdown by gender: 36% women, 54% menDominant age group: 18â34 years38% of organizations use it for social media marketing
X (formerly Twitter) has been around since the early days of social media. It was actually the very first platform Buffer supported! That said, the platform has been through a lot of changes lately.
But don’t count it out just yet. Sure, there are some interesting X (Twitter) alternatives popping up (like Bluesky, Mastodon, and Threads) but none of them have surpassed X’s monthly user count yet.
After acquiring the platform in 2022, Elon Musk set out to transform it into a broader âeverything app,â expanding far beyond its original focus on short posts and conversations. Since then, weâve seen a wave of updates, including new account types, longer-form posts, improved video features, and early steps toward digital payments and e-commerce.
Like Facebook, X supports links, images, text, and video posts, but according to our analysis of over 10 million posts sent through Buffer, text is the most engaging content format on X.
The best time to post on X (Twitter) is 9 a.m. on Tuesday. In general, posting on weekdays from 8 a.m. to about 12 p.m. gives your content the best shot at higher engagement stats.Â
The best day of the week to post on X is Wednesday, followed by its fellow midweek buddies, Tuesday and Thursday.Â
X offers a range of advertising options through X Ads, including promoted posts, accounts, and trends, helping you boost visibility and reach targeted audiences in real time conversations.
đ Deep dive: Understanding the X (Twitter) Algorithm
â« Level up: How to Get More Followers on X (Twitter)
Monthly active users: 350 â 450 million (estimated)Breakdown by gender: 43% women, 57% menDominant age group: 25â34 years75% of organizations use it for social media marketing
LinkedIn has evolved from a resume-sharing platform to one of the best networks for thought leadership content and building a personal brand. From a business social media perspective, your employeesâ personal brands can be a powerful digital marketing tool. More so, in most cases, than sharing from a company page.Â
Although the platform also allows for text, video, image, and link posts, LinkedIn carousels (documents) take the top spot by far in terms of engagement.Â
We also uncovered that late afternoon and evening hours (3 p.m.â8 p.m.) now drive the highest engagement on LinkedIn. As you can see on the heatmap below, the best times to post on LinkedIn are Wednesday at 4 p.m., Friday at 3 p.m., and Friday at 4 p.m.
The best day of the week to post on LinkedIn is Wednesday. We found that posts shared on Wednesday tended to get the most engagement, closely followed by Thursday, then Friday.
LinkedInâs ads platform uses formats like sponsored content, message ads, and lead gen forms to help you target professionals and expand your reach.
đĄ Pro tip: Because personal profiles are where itâs at on LinkedIn, we introduced LinkedIn profile analytics to help you see whatâs working and refine your strategy over time.Â
đ Deep dive: Understanding the LinkedIn Algorithm
â« Level up: How to Get More Followers on LinkedIn
Threads
Monthly active users: 400 millionBreakdown by gender: 42% women, 58% menDominant age group:Â 25â34 years11% of organizations use it for social media marketing
Threads may be positioned as a conversation-first, text-forward platform, but posts with visuals currently see higher median engagement. That said, format isnât everything. Thereâs plenty of overlap, and a strong text post can still outperform an average video or image.Â
As Threads continues to evolve and refine its algorithm, these trends may shift, but for now, a simple, effective approach is to mix in visuals alongside your text to give your posts an extra boost.
No matter the format, one of the most effective ways to engage on Threads is to add your insight to trending topics (before they run away from you). Using Bufferâs Trending Topics feature, you can see what’s taking off right now, browse actual posts from the conversation, and jump in with your take, all without leaving the Buffer app.
So, when is it best to post? Our research revealed that the best time to post on Threads is 9 a.m. on Thursday. Other high-performing slots were 12 p.m. on Wednesday and 9 a.m. on Wednesday. Generally speaking, midweek mornings and early afternoons are your best bet for maximum engagement.
Midweek is where itâs at for the best median engagement, so itâs little surprise that Wednesday seems to be the best day of the week to post, followed by Thursday, then Tuesday.Â
đĄ Pro tip: Good timing wonât save mediocre content. Remember that Threads rewards specificity and niche interests, so donât be afraid to geek out on your favorite topics.Â
As of January 2026, Meta has officially completed the global rollout of Threads as an advertising placement through Metaâs Ads Manager.
đ Deep dive: Understanding the Threads Algorithm
â« Level up: How to Get More Followers on Threads
Bluesky and Mastodon
Bluesky and Mastodon are two fairly new decentralized social media platforms. Bluesky has 5.2 million monthly users, while Mastodon has 1 million. Being decentralized means that they arenât owned or controlled by a single company, but instead are made up of smaller, community-led networks.Â
That structure shapes how people show up: these spaces are far more community-first, with a strong emphasis on authentic conversations and people over polished brand content. So before you post, itâs worth asking whether your audience is actually there. If they are, focus on engaging, not just broadcasting.
Instead of engagement rate, Bluesky uses total interactions (likes + comments + reposts), so it’s not one-to-one with the other platforms in this section. Nevertheless, our data found that video content earns the most interactions per post on Bluesky.Â
Like Bluesky, Mastodon uses total interactions (shares + favorites + comments) instead of engagement rate. It came up as the most stable platform in our dataset: Images and videos both earned a median of three interactions per post, and links and text both averaged out at two interactions.
Keep an eye on these two platforms; itâs going to be interesting to see how decentralized social media networks evolve.Â
đ Deep dive: Understanding Decentralized Social Media
â« Level up: How to Schedule, Crosspost, and More on Bluesky
Social media marketing strategy
Now that you understand more about the most popular social media marketing platforms, letâs explore the key to social media marketing success: a social media strategy.
Good social media marketing starts with a strategy. Before you start creating content, take a step back and look at the big picture. Before you even start thinking about content creation, itâs wise to take a step back and look at the big picture to devise your social media marketing plan. Remember: random acts of content lead to random results.
Hereâs a step-by-step guide to creating your social media strategy:
Set your social media marketing goalsDefine your target audienceChoose your content pillarsChoose your platformsCreate your content calendarAnalyze your content performanceEvaluate your content strategy
Your social media marketing strategy is not a one-and-done process: itâs a plan that should be regularly tweaked and iterated upon. So, instead of thinking of the above steps as a to-do list to move through, visualize them as a cycle, like the flywheel below.
You should be regularly tweaking and building on your strategy to hit your goals.
1. Set clear social media marketing goals
Start with your business goals. Then ask yourself: ‘How will growing an engaged social media following help me (or my team) reach these goals?’
This is especially important if you need to convince leadership that social media is worth the investment. They’ll want to see real results. The more you can show that social media is working, the easier it’ll be to get the resources you need to grow.
Build a solid foundation for your social media strategy by making these goals SMART:
SpecificMeasurableAchievableRelevantTimebound
SMART Goal Element
Ask Yourself
Examples + Guidance
Specific
What are we trying to achieve on social media?
Increase brand awareness
Drive traffic to your website
Generate leads
Increase signups or sales
Measurable
How will we measure success? What metrics will we use?
Increase in followers or subscribers
% increase in engagement rate
% increase in click-through rate
Attainable
Are our goals realistic and achievable?
Growing a new YouTube channel to 5,000 subscribers within a month might not be realistic if youâre new to video.
Relevant
Are our goals aligned with broader business objectives?
Try using the prompt: âso that we can [insert business goal here].â
Time-bound
What is the deadline for achieving the goal?
Give yourself a reasonable timeframe. Many companies work in quarterly (three-month) periods.
2. Define your target audience
Before you dive headfirst into creating content, you need to know who you’re actually talking to. Once you know who your audience is, you’ll have a much better idea of where to find them and how to talk to them.
Answering these questions will help you get a clear picture of your target audience:
Who are they? (e.g., job title, age, gender, salary, location, etc.)What are they interested in that you can provide? (e.g., entertainment, educational content, case studies, information on new products, etc.)What goals and challenges do they have? (Ideally, this will be one your content or company can help them achieve or solve.)Where do they usually spend their time online? (e.g., TikTok, Instagram, etc., or niche platforms)When do they look for the type of content you can provide? (e.g., weekends, during their daily commute, etc.)Why do they consume the content? (e.g., to get better at their job, become healthy, stay up to date with something, etc.)How do they consume the content? (e.g., reading social media, watching videos, etc.)
3. Choose your content pillars and formats
What kind of content will your audience actually care about? Could short-form video content be the best format for capturing their attention? Could partnering with an influencer take your brand awareness to the next level?
Your marketing personas will come in handy here. It’s also worth checking out what similar businesses are doing on social media. A competitive analysis can help you learn a lot from what’s working (and what’s not) for them. What are your competitors doing that works? Have they made mistakes you can learn from?
Your content pillars and formats aren’t set in stone. You can (and should) adjust them based on what’s actually working. Hereâs a comprehensive guide to creating content pillars for social media (with a handy template).
4. Choose your platforms
So, which platforms should you focus on? With so many options out there, it’s easy to feel overwhelmed. Here are some things to consider when making this choice:
Focus your efforts instead of spreading yourself thin
When you’re just starting out, it’s better to focus on a few platforms where your audience actually hangs out, rather than trying to be everywhere at once.
Brands focusing on just one or two platforms tend to get more engagement per post than those spreading themselves across three or more.
Understand your target audienceÂ
Even basic demographic info about your audience (like age, location, and interests) can help you figure out where to focus. Check out the stats for each platform above for some guidance.
For example, if you’re trying to reach teenagers, LinkedIn isn’t where you want to spend your time. The same goes for TikTok and Snapchat if you’re trying to reach retirees. They’re probably not hanging out there.
Use built-in shopping tools
Many social networking sites, like Facebook, Instagram, and TikTok, have robust e-commerce tools that may increase sales if that is your social media goal.
It makes sense to reduce friction when it comes to sales by letting your customers shop right on their favorite platforms. If it works for your particular business, the availability of these tools is also an essential factor in your choice.
Explore newer or niche platforms
If youâre serving a particularly niche market segment, itâs worth exploring the alternative platforms gaining traction. Donât write Mastodon or Bluesky off simply because their active monthly users donât number in the billions (yet).
Less popular (but still powerful) social media marketing platforms like Pinterest may also prove valuable, especially for categories where visual discovery drives purchases, such as home decor, fashion, food, and DIY.
5. Create your content calendar
Youâve outlined the big picture; itâs time to get into the details â and implementation. Social media marketing usually starts with having a consistent social media presence, i.e., regularly sharing content on your chosen platforms.
Itâs best to plan your content calendar ahead of time instead of creating and publishing content spontaneously. Luckily, youâve already done so much of the hard work required. Armed with your content pillars and formats and the platforms youâve decided on, you can begin to map out the content itself on your social media content calendar.
We have a comprehensive guide to creating your social media calendar (and template) that will walk you through it step-by-step, but hereâs a high-level overview:
Step 1. Choose your social media content calendar tool
This could be as simple as a spreadsheet, but social media scheduling tools like Buffer will help you plan, schedule, and analyze your content in a single platform.
Prefer to start your social posts on a good olâ spreadsheet? No problem. Bufferâs Bulk Upload allows you to convert a spreadsheet into up to 100 scheduled posts, all ready to go.Â
Step 2. Gather your content ideas
Defining your content pillars likely sparked plenty of exciting content ideas. Get them down before you lose them.
A tool like Bufferâs Create Space can be super helpful here. Itâs a versatile system that will allow you to save text, images, and videos for your social media posts (and organize them with color-coded tags) to keep track of all your lightbulb moments.
Even if all you have is a link to another social post that has inspired you, a half-baked idea, or a reminder about an important product launch, save it. You can refine it later before you schedule it.
With the Buffer app (available on both iOS and Android), you can save those ideas while youâre on the go, too.
đĄPro tip: If youâre stuck for ideas and staring at a blank composer with nothing to say, check out our Template Library of writing prompts. Take that, writerâs block. Â
Step 3. Decide on a content cadence for each platform
When it comes to building an engaged social media audience on any platform, consistency is key. It makes sense. The platforms want you to use their sites and apps, so they reward that behavior.
Every platform is different when it comes to the best days and times to post on social media for optimal engagement. While youâre revving up your social media content engine, it can be helpful to know the best times to post on each network to maximize your chances of likes, comments, shares, and views.
Hereâs a recap of the best time slots for each platform:
Platform
Best time to post
8 a.m. â 12 p.m. (weekdays)
9 a.m. and 6 p.m. (weekdays)
3 p.m. â 6 p.m. (WedâSun)
TikTok
6 p.m. â 11 p.m. (daily) plus weekend mornings
YouTube Shorts
4 p.m. â 7 p.m. (FriâSat)
YouTube (long-form)
6 p.m. â 10 p.m. (SunâTue)
X (Twitter)
8 a.m. â 11 a.m. (weekdays)
Threads
7 a.m. â 12 p.m. (weekdays)
While these best-time-to-post guides can be helpful, theyâre no substitute for knowing your best time to post. Every audience is different, and yours may be more likely to engage with your content at different times.
After some time posting to your chosen platforms with Buffer, Bufferâs analytics will recommend your unique best time to post for each platform to maximize your chances of high reach and engagement.
Step 4. Map key launches and dates
Plan out posts for all your product launches, company news, and events. You can use placeholders if you donât have all the details or social media marketing assets you need just yet.
Why map them out first? Those posts should be your priority on those days, and you may want to hold off on sharing other content that detracts from these on key dates. It will also help you gather all the copy, images, and other assets with enough time to plan and schedule these posts.
Step 5. Batch your contentÂ
Consistently creating content for multiple channels is no cakewalk. But content batching (sitting down to create content in bulk, enough to last several days, weeks, or even months) can help you be more efficient.
Here are some examples of social media manager content batching:
Using the same Instagram template for several carousel posts spread out over a few weeks. All you need to do is change the text.Similarly, using the same template for LinkedIn carousel posts, and changing the content to create several carousels in one sitting.Planning a warehouse or factory visit to film several videos of how your product is made for future TikToks, Instagram Reels, and YouTube Shorts.Having a shooting day with several colleagues to take advantage of trending TikTok sounds or trending Instagram audio.
Step 6. Schedule your content
With all that content batched and ready to go, itâs time to start scheduling. Scheduling your social media marketing posts in advance is essential. There are so many benefits to scheduling your content in advance, especially for the social media managers themselves.
Having your posts scheduled in a social media management tool like Buffer means:
You donât have to be online at all hours to post.You can take time off and rest, knowing that your audience is still engaged and growingYou can post your content at the best time to post on each platform.You can free up time for last-minute changes.
6. Analyze your content performance
Understanding how your content is performing using social media analytics is a hugely important step in your social media marketing plan. Are you reaching more people than last month? How many positive mentions? How many used your brandâs hashtag? Are you driving traffic to key pages?
Metrics to look at include:Â
Reach and impressionsEngagement rateClick-throughsConversions
The social networks provide basic metrics, but for more in-depth analysis or cross-platform comparison, use a social media analytics tool. Weâre biased, of course, but Bufferâs analytics are tough to beat.
Rather than just numbers, Buffer uses your reach and engagement data to recommend the best time to post, frequency, and content format to grow your channel.
7. Evaluate your content strategy
Itâs time to step back and ask: âIs our social media marketing strategy working?â
Use your analytics reports to see if your efforts are helping you reach your business goals. You might be gaining followers and engagement, but not increasing sign-ups or sales. If so, revisit earlier steps and adjust your strategy. Platforms evolve, and so should your approach. Adaptation is part of the process.
Social media listening and engagement
As your business and following grow, conversations about your brand will increase. People comment, tag, or message you directly. And how you respond to these is important.
As youâll see in our 2026 State of Social Media Engagement Report, the biggest driver of post performance isnât when or how you post. Itâs whether you show up and talk back to your audience.
Hereâs a quick recap:
Replying to comments is one of the strongest patterns we found: Accounts that do this consistently see higher engagement across every platform (up to +42% on Threads and +30% on LinkedIn).Content format performance isnât universal: What works on one platform wonât necessarily work on another (and sometimes not even for different goals on the same platform).Consistency still matters: Accounts that stop posting see a clear drop in performance, while posting regularly increases your chances of being seen.Timing and frequency help, but only as a boost: The real lever is creating content people want to engage with and responding when they do.
If thereâs one takeaway: donât just publish: participate.Â
An easier way to engage
As you can see, responding to these interactions is a mega win for your engagement, but itâs easy to miss a notification, especially when youâre managing multiple social media accounts. If youâre like most people, youâll post something, close the app, and forget to check back.
Bufferâs Community makes it easier by bringing all your conversations into one calm, organized space, where you can filter unanswered comments, get real-time notifications, and reply across platforms without jumping between apps. The Community motto: âDonât post and ghost.â
You can respond faster with saved replies or AI-assisted suggestions (that still sound like you), track how consistently youâre engaging, and even turn great replies into new content â so no comment gets missed, and every interaction becomes an opportunity to connect and build your community. Because social media is meant to be social, right?
People might talk about your brand without tagging you. These conversations are valuable â positive comments can be opportunities to surprise and delight, while negative ones allow you to offer support and resolve issues early.
Manually searching for mentions can be tedious. Use a social media listening tool to find relevant conversations and participate effectively.
đ Recommended reading: Social Media Engagement Guide
Social media advertising
If resources allow, social media ads can significantly expand your reach and grow your following. Well-executed campaigns target specific audiences based on demographics, interests, and behaviors. Metaâs Ads Manager allows crossposting across platforms, even without profiles.
The average Cost Per Click (CPC) on social media is generally lower than Google Ads. For example, Instagramâs average CPC is $0.00â$0.25 (Pinterest is even lower at $0.00â$0.10), compared to Googleâs $2.69. The amount will vary depending on your campaign objective, industry, and competition in your niche, so your numbers may look different.Â
đĄPro tip: Ads work best when theyâre layered onto a consistent, organic social media presence.
đ Recommended reading: Social Media Advertising Guide
8 social media marketing tips from the experts
We asked social media marketers worldwide for their top tips for beginners. Common themes include authentic connection, platform selection, and partnering with creators.
1. Know your audience
âIgnore fads and trends and vanity metrics. Create a solid strategy that talks to your audience. Think about their pain points, emotional triggers, and how you want to be perceived in their eyes.â
â Sarah Man, Social Media and Marketing Consultant, Mantar Marketing
âThereâs already so much being shared by your target audience across various platforms. Work smarter, not harder! Your audience/customers will always express their pain points or challenges. If you can address those pain points or challenges head-on with your content, your messaging/products/services are guaranteed to reach those people.â
â Emma Rafanello, Social Media Account Supervisor, Bospar
2. Stick to the platforms that make sense
âYou donât have to be everything, everywhere, all the time! Itâs better to start small and focus on one platform, at a lower posting frequency, than it is to spread yourself too thin. The best way to see if social is working for your business, no matter what your goals are, is to really focus on one channel and grow from there. If your attention is divided between 10 other platforms, itâs hard to notice those small yet promising upward trends that are whispering, âThis could work!â to you.â
â Emily Brungard, Senior Social Media Manager, Rossman Media
3. Optimize your profiles
âOptimize and fill out every aspect of all your social media profiles to create the best first impression for your audience. The better the first impression, the higher the perceived value. This will really help generate leads, too.â
â Piyush Malpure, Founder and Marketing Strategist, Leads Infinity
4. Engage with your communities
âPosting often will only show off part of your brand, but youâll come across as more genuine and authentic if you take the time to comment on relevant posts and discussions.â
â Naba Ahmed, Marketing Manager, Prezi
5. Be authentic and relatable
âDonât be afraid to test out-of-the-box ideas and be yourself. Understand that âbeing goodâ on social means nothing if you arenât meeting your objectives and reaching your business goals.â
â Sarah Man, Social Media and Marketing Consultant, Mantar Marketing
6. Create value for your audience
âCreate content in which you give more to people than what you ask of them, and find peers to partner with and amplify your message.â
â Meryoli Arias, Head of Marketing, The Community Marketing Company
7. Get your team involved
âYour brand should be an extension of real peopleâs voices. For someone just building out their strategy, the best place to start is with your internal team. Interview them, use their thoughts and ideas to ideate topics, and feature them often. Give them prompts and enablement material to share those thoughts themselves. Involving the team humanizes the brand and creates real connection with your audience.â
â Sam Hembree, Co-founder, Beam Content
8. Be strategic with links
âThis one is an easy one: stop posting links in Instagram captions and stop putting multiple links in social posts! Theyâre not accessible and honestly seem spammy. If youâre posting in multiple languages, just separate the posts.â
â Jessica Perreault, Director of Communications, Labour Market Information Council (LMIC)
Social media marketing resources
As youâll have picked up from this article, social media marketing is a deep, nuanced subject, and thereâs often plenty to consider before a business kicks off any kind of social media marketing campaign.
In a field constantly in flux, social media pros know staying on top of trends, platforms, tools, and features is key.
To help you get going (or level up), here are some high-level resources to bookmark and add to your social media marketing toolkit (along with the deep dives and zoom-outs weâve linked above):
âïž Social Media Marketing Blog
Latest news, success stories, platform guides, and more.
Weekly updates on new features and tips.
đ§ Social Media Terms Glossary
Clarify industry jargon as you build your strategy.
đ The Buffer Community
Connect, share, and learn with other social media managers, small business owners, and creators.
Got questions? Weâd love to help. Find us on Facebook, Instagram, LinkedIn, X, YouTube, TikTok, Threads, and Bluesky.
FAQ about social media marketing
How do I do social media marketing?
At its core, social media marketing is about showing up where your audience already spends time and building real connections. Start by choosing one or two platforms your audience uses most, create content that helps, entertains, or informs them, and stay consistent. Just as importantly, donât post and ghost. Respond to comments, join conversations, and learn from whatâs working so you can keep improving over time.
How much does social media marketing cost?
It can cost as little or as much as you want. If youâre just getting started, your main investment is time: creating content, engaging with your audience, and learning what works. As you grow, you might invest in tools, ads, or extra support. The good news is you donât need a big budget to see results, especially if you focus on consistency and genuine connection.
What are the benefits of social media marketing?
Social media marketing helps you get your brand in front of the right people, build trust over time, and stay top of mind. It can drive traffic to your website, generate leads, support sales, and even act as a customer service channel. But one of the biggest benefits is the direct connection. Youâre not just broadcasting, youâre building relationships.
Why is social media marketing important?
Because thatâs where people are. Your audience is already using social media to discover brands, research products, and make decisions. If youâre not showing up there, youâre likely missing out on opportunities to connect, learn from your audience, and grow your business in a way that feels natural and accessible.
How do I start marketing on social media?
Start simple. Pick a platform, set a clear goal, and begin sharing content thatâs useful or interesting to your audience. You donât need a perfect strategy from day one. Youâll learn as you go. Pay attention to what people respond to, keep experimenting, and build from there. Progress matters more than perfection.
Which is the best platform for social media marketing?
There isnât a single âbestâ platform. It depends on your audience and your goals. The best platform is the one your audience actually uses and engages with. Instead of trying to be everywhere, focus on one or two platforms where you can show up consistently and do it well.