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Marketing

99% might be enough (or not)

Jun 20, 2026 Comment on 99% might be enough (or not)

A 100-foot long boat that’s 99% complete is going to sink before it leaves the dock. That gaping hole is more than enough to do

Marketing

What happens when AI starts making decisions for you?

Jun 19, 2026 Comment on What happens when AI starts making decisions for you?

Every marketing leader is being told that AI agents in social media and marketing will increase productivity. Far fewer are asking a more important question:

Marketing

The gap between true and known

Jun 19, 2026 Comment on The gap between true and known

We have more agency and choice than we know. And sometimes, when the awareness of our freedom arrives, it’s too late to reclaim the opportunities

News

Why is using AI so exhausting? 

Jun 18, 2026 Comment on Why is using AI so exhausting? 

AI doesn’t always save time, and even when it does, it can leave users exhausted. AI tools are poorly matched to the needs of knowledge

Marketing

How to rank in AI search results: Expert best practices

Jun 18, 2026 Comment on How to rank in AI search results: Expert best practices

Knowing how to rank in search engines and how to rank in AI search results are two different games now. As of early 2026, BrightEdge

Marketing

Promotion, activation, conversation

Jun 18, 2026 Comment on Promotion, activation, conversation

[A long riff on book publishing with (perhaps) wide applicability to your work as well.] Publishing is different from writing—it’s the hard work of creating

Marketing

99% might be enough (or not)

Jun 20, 2026 0
Marketing

What happens when AI starts making decisions for you?

Jun 19, 2026 0
Marketing

The gap between true and known

Jun 19, 2026 0
News

Why is using AI so exhausting? 

Jun 18, 2026 0
Marketing

How to rank in AI search results: Expert best practices

Jun 18, 2026 0
Marketing

Promotion, activation, conversation

Jun 18, 2026 0
Marketing

Email marketing reporting: Our top best practices and tool recommendations for 2026

Feb 4, 2026 Comment on Email marketing reporting: Our top best practices and tool recommendations for 2026

Here’s a (maybe) mildly spicy hot take: Email marketing reporting is the backbone of any

Marketing

Sorting

Feb 4, 2026 Comment on Sorting

A surprising amount of our time is spent sorting things to create value. They sort

Marketing

Introducing the Agentic Customer Platform

Feb 3, 2026 Comment on Introducing the Agentic Customer Platform

The Gap Between Output and Outcomes Over the past two years, I’ve had hundreds of

Marketing

How to structure pages for AEO and answer engines: A quick-start guide

Feb 3, 2026 Comment on How to structure pages for AEO and answer engines: A quick-start guide

The way consumers search for answers online has changed over the years. Instead of typing

Marketing

Voice search optimization: How to get your business heard about

Feb 3, 2026 Comment on Voice search optimization: How to get your business heard about

A couple of decades ago, “voice search optimization” sounded like something out of a science

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Posts

  • 99% might be enough (or not)
  • What happens when AI starts making decisions for you?
  • The gap between true and known
  • Why is using AI so exhausting? 
  • How to rank in AI search results: Expert best practices
Marketing

99% might be enough (or not)

Jun 20, 2026 0
Marketing

What happens when AI starts making decisions for you?

Jun 19, 2026 0
Marketing

The gap between true and known

Jun 19, 2026 0
News

Why is using AI so exhausting? 

Jun 18, 2026 0
Marketing

How to rank in AI search results: Expert best practices

Jun 18, 2026 0
Marketing

Promotion, activation, conversation

Jun 18, 2026 0
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