Special event club

All this week, to celebrate the launch of The Knot, I’ll be posting conversations I’ve had about problem-solving. Some are more focused on the structured

In 2025, most of the major answer engines made an almost identical update. Claude, ChatGPT, Gemini, and many others started to show what they were

The problem with proving personal profile ROI Ask any B2B social or advocacy manager where their best-performing content comes from, and most won’t point to

But you can. Especially if your community is there to help. All help is self-help, multiplied by the expectations, support and compassion of the people

The sensitivity analysis for a decision is easy to overlook, because we tend to focus on the expected outcome. Perhaps it makes sense to begin

If you sit down to watch a documentary and realize, about ten minutes in, that it’s actually a feature film, everything about it feels off