Visibility is now the most important marketing metric

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Highlights from today’s newsletter:
šŸŽ¤ e.l.f Beauty’s Kory Marchisotto on effective CMO
šŸ¤–Ā How brands can respond to the reshaping of marketing by AI agents
šŸ›ļø Rounded-up insights from PULSE eCommerce Summit

EDITOR’S PICK

#BRAND DEEP-DIVE

The Cost of Momentum: Inside Adidas’s Bold Marketing & eCommerce Strategy

Adidas is chasing growth with urgency—boosting marketing spend by 14% in Q1 and pushing hard on DTC, aiming for 50% of sales by the end of 2025. But momentum comes at a cost: billions poured into branding, tech, and retail expansion.

From the Samuel L. Jackson–narrated ā€œSuperstar, the Originalā€ campaign to community-led pop-ups in LA, Adidas is betting on culture and storytelling to fuel loyalty. At the same time, the brand is grappling with the complexity of measuring success across fragmented channels.

The strategy is clear: build cultural heat, stay visible everywhere, and redefine how brand impact is measured.

READ MORE

ClickZ hit the ground at the PULSE eCommerce Summit this week, sitting in on the sessions that mattered most to marketers. Here are the rounded-up insights

Across every stage at the #PulseSummit, one thing was clear: the brands that are winning aren’t louder. They’re sharper | ClickZ.com

They move with intention, build with evidence, and adapt faster than their playbooks can keep up.

Here are 3 takeaways we’re bringing back with us:

🧠 ā€œCreative is the new targetingā€ isn’t a cute phrase, it’s operational truth.
Meta isn’t waiting for your targeting logic anymore. It’s optimizing based on the signals your creative gives it. That’s why smart teams are building personas-first, mapping funnel stage to asset type, and treating creative diversity as media infrastructure. (Huge credit to Tom Hancock and the SKIMS crew for showing what this looks like in practice.)

šŸ“¦ Post-purchase is the new loyalty strategy.
From HERA Clothing to Unilever Prestige to DICK’S Sporting Goods, the quiet consensus was this: you can’t media your way out of a broken returns policy or a clunky checkout. The best teams are folding CX, delivery, and returns into their growth models with some even tying PDP updates directly to lifetime value metrics. We heard one stat we won’t forget: 80% of eComm orders at DICK’S are fulfilled by stores.

šŸ“Š Measurement is the new battleground for brand investment.
Full-funnel spend is back. But the CFO is watching. So brands like Timex Group, Bonafide Health, and rag & bone are rethinking what they test, how fast they learn, and which metrics earn trust. ROAS isn’t enough. The shift is toward incrementality, scenario modeling, and tools that bring brand and performance into one frame.

We’re live from Vervaunt’s Pulse Summit, NYC. | ClickZ.com

Here’s what stood out from the opening session:
šŸ”¹ The #1 eCom priority? Profitable new customer acquisition.
Performance is no longer enough. Brands are shifting investment toward experiences that reach net-new, low-intent customers with more content tailored to the actual scroll behavior of a disinterested user. (Reels now account for 50% of time spent on Instagram.)

šŸ”¹ Top-of-funnel investment is back with pressure to prove it.
There’s growing willingness to fund brand and creative again but only if leadership can see return. That’s where full-funnel measurement becomes a must-have, not a nice-to-have. (Shout out to our friends and sponsors at Fospha!)

šŸ”¹ AI is table stakes, but implementation is cautious.
AI isn’t being used to overhaul everything. It’s powering translation, product data enrichment, and customer service but CMOs are skeptical of the hype. The real unlock is in smart, embedded usage, not sweeping transformation.

šŸ”¹ International expansion is accelerating.
With the US ranked the most competitive market for digital ad spend, brands are doubling down on EU and MENA, investing in local headcount, creative, and fulfillment to win in cheaper, higher-growth regions.

šŸ”¹ Media Mix Modeling (MMM) is no longer a fringe tactic.
Open-source tools from Meta (Robyn) and Google (Meridian) are normalizing MMM adoption. Expect it to become commoditized placing pressure on vendors to prove value through innovation, not just outputs.

šŸ”¹ Simplification is a strategy.
Brands are consolidating their tech stacks and moving away from over-customized architectures. Efficiency and clarity are the new flex.

ā€œLet’s test it.ā€ | ClickZ.com

It sounds small. But when it becomes a reflex, it changes everything.

That was the common thread in yesterday’s experimentation panel at hashtag#PulseSummitNYC where leaders from AS Beauty Group, Andie, and Bonafide Health broke down what it takes to scale meaningful testing across product, marketing, and CX.

What stood out?

🧠 At Andie, experimentation started post-site redesign. Now it’s cultural. ā€œLet’s test itā€ isn’t just a CRO phrase, it’s a company-wide instinct, shaping creative strategy, content formats, and even how departments negotiate assumptions. One test showed that studio imagery won on-site, while lifestyle won in retention, and UGC won in paid. Without data, that debate would’ve been a deadlock.

šŸ“ˆ At Bonafide, tests don’t have to be complex to be valuable. Changing a CTA from ā€œNextā€ to ā€œGet 20% Offā€ drove a 34% lift in conversion. Setting the Buy Box default to a three-month subscription nearly doubled AOV. No dev time. Just smart decisions, grounded in real customer behavior.

šŸ” At AS Beauty, experimentation scales when teams zoom out. Instead of isolated PDP tweaks, they’re designing for full-funnel cohesion, connecting email, landing, and checkout around the same creative thread. They’re even inserting email visuals directly into on-site experiences to create a seamless journey.

🧮 And the measurement mindset? Financial calculators, not guesswork. ROI per test. Real incremental impact. Resetting benchmarks when the journey changes (like when adding a mini-cart tanked checkout rate but doubled overall conversions).

šŸŽÆ As one speaker put it: ā€œConversion rate alone is flawed. Know what you’re testing for and who you’re designing it around.ā€

šŸ‘‰ Discover more actionable insights on our LinkedIn pageĀ 

WHAT WE ARE READING

Why Visibility Is Now the Most Important Marketing Metric

In the emerging AI-driven market, brand visibility hinges on content’s ability to appear in AI-generated responses. Traditional SEO is losing ground to Generative Engine Optimization (GEO), which emphasizes optimizing content for these platforms. Mastery of GEO is crucial for maintaining brand trust and influence.

AI Agents Are Reshaping Marketing—Here’s How Brands Can Respond

Agentic AI technologies like OpenAI’s Operator and Mastercard’s Agent Pay are transforming marketing by acting as autonomous personal shoppers, reshaping consumer purchasing behavior.

Brands must adapt by understanding that these AI agents reduce human intervention, which could impact traditional marketing strategies. This development is relevant for marketers aiming to stay ahead, as leveraging AI requires adjusting to new patterns in consumer behavior and decision-making.

How CeraVe Built a $2B Brand By Blending Education and Entertainment

CeraVe, owned by L’OrĆ©al, has successfully built a $2 billion brand by blending dermatological education with entertaining marketing tactics. Utilizing “medutainment,” CeraVe combines dermatologist endorsements with influencer partnerships on platforms like TikTok and YouTube to effectively engage audiences and simplify complex skincare information.

WHAT WE ARE LISTENING TO

šŸŽ™ THE WARC PODCAST

The Effective CMO: e.l.f Beauty’s Kory Marchisotto

E.l.f Beauty, under the marketing leadership of CMO Kory Marchisotto, has achieved significant sales growth for 25 consecutive quarters. This success highlights the crucial role marketing has played in expanding e.l.f Beauty’s market share. Marketers can gain insights into effective marketing strategies that drive growth in the beauty sector.

Listen here → 

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