Trust, advice, and sourcing: what information is canonical?
Not all online sources are equal. People and bots need to know the source and
Winter Marketing Tips for Cincinnati Small Businesses
When winter hits Cincinnati, small businesses often feel the shift. Fewer people are out shopping,
How to Avoid Getting Fired for Botching Your BFCM Campaigns
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Chatbots must consider the role of sources, but don’t
Chatbots don’t understand the point of view of statements they harvest online, and consequently strip
Chatbots generate the illusion of freshness
Answers generated on the spot aren’t necessarily current. The post Chatbots generate the illusion of