How I applied the 95-5 rule to build Gong’s brand from the ground up
When I stepped into my role as head of content at Gong, I didn’t come
How one co-founder runs a zero-employee marketing agency with AI tools
Running a marketing agency used to mean juggling a small army of freelancers, risking missed
User-Generated Content: What It Is, Why It Matters, and How to Add It to Your Strategy
While scrolling on my Instagram feed, I saw a post about a gorgeous planter in
What do we do when it breaks?
The unexpected happens. Systems fail, humans are unpredictable, interfaces aren’t perfect… The customer service professional